Partners

Location & Consumer Mobile Apps


Location, location, location. Whether you’re a real estate agent, a traveler, or building mobile applications, location matters a great deal. As far as phone sensors go, the GPS sensor appears to be one of the most coveted by developers, after the camera. For a consumer, the trade is quite simple: offer your location at a specific point in time, or your patterns, and in exchange for that information, an application will offer you something — a deal, a coupon, or information about who and/or what is around you.

It’s been chronicled before, but bears repeating: In the great race to grab a person’s location, there are many entities who could already map out interesting — and spooky — data about our whereabouts. For those of you using plastic to buy things, your credit card companies know where you purchase items, and for those living in the future with Square Card Case, they know, too. The cell phone carriers that charge you monthly fees for questionable signals certainly know your location, as do the handset makers and those who make operating systems on those phones. And, the big social networks — Facebook and Twitter — know our whereabouts, as well, capturing data about us every time we log a status update on the go.

Of course, en masse we don’t fully trust these kind of entities with our location data, even though they hold the keys to it. As a result, this has created an opportunity for developers to build software systems at the application layer to extract a user’s location in exchange for something useful, delightful, or both. It has been discussed endlessly “why” these applications want your location, but I want to take a slightly different tack — let’s explore “how” they go about getting that data, as well as the challenges and opportunities it presents to all participants.

There are three main ways a mobile application can collect your location data: (1) via explicit signals, such as checking in at a location (e.g. Foursquare); (2) via implicit signals, such as revealing your location at a specific point in time when you take a specific action (e.g. capturing a picture using Instagram); or (3) via passive data collection, or tracking, where the application works in the background to grab your location, whether or not you are actively using that application (e.g. Highlight).

Obtaining this location information is not easy work. Despite this, my belief is that there isn’t just one type of “location” that users create, and that because of these different types of location that we can generate, map, and broadcast, the “location category” can and will likely produce multiple winners, some with potentially big outcomes.

One of the biggest surprises of Facebook acquisition of Instagram is that we realized how much access Instagram had to location data that Facebook can now tap. While Instagram did an incredible job innovating around the camera software and social engagement features, they were also able to briefly capture a user’s location implicitly at the time an image was captured, so much so that if you took an Instagram at a Giants game and then clicked on the location-stamp, you could see a kaleidoscope of other Instagrams from the same ballpark.

The mindspace around mobile location at the application layer is currently owned by Foursquare, a company and product that, in my opinion, is one of the best mobile applications out there. Like Instagram, it is on my iPhone home screen. Everyone knows that Foursquare collects your location data when you explicitly inform the application that you’d like to check-in at a particular place. By creating an addictive game around this behavior, Foursquare also built out a database of places on the backs of gallivanting users, additionally encouraging them to broadcast their whereabouts into other social networks, as well as leaving tips for others and creating checklists for yourself. I now use the app for as my primary tool for local searches on the go, benefiting from others’ location data, behaviors, and recommendations.

Some products work to passively collect location data. These include Highlight and Glympse, among others, as well as apps used to help people track items or other people, find their friends, or track their children, such as Lookout and Footprints, among others — and also creeps people out more. While great software technologies are present today, battery degradation seems to be roadblock today, though one would have to imagine that battery performance will get better eventually and widen opportunities in this space.

Which each type of location data collected, there is a trade between the application and user– in exchange for being able to filter and share my photographs, Instagram knows where I am; in exchange for unlocking rewards or broadcasting that I’m at a cool place, Foursquare knows where I am; and in exchange for alerting me as to who may be around, Highlight grabs my location, too. I’ve been willing to offer my location to each of these applications, though I’d argue it’s not a relationship to take for granted — the product has to generate enough usefulness in order for me to continue using it.

Ultimately, I believe there will be winners in each “type” of location data collection, and some could be large outcomes, most likely through M&A. There are also new apps emerging, such as Pinwheel and Kullect, that could disrupt the current leaders. Despite the fact that these applications have yet to uncover robust business models (a common yet misplaced gripe), they could be incredibly valuable to larger companies (or even handset makers) who want to act on this data but don’t want to be seen as grafting it without permission.

Certain segments of consumers seem likely to trust applications with their location data, rather than larger platforms, but the tricky part is that consumers may grow suspicious if their location apps fall into the hands of larger entities they don’t trust as much. This is what *could* happen with Instagram now that it is in the hands of a powerful and capable owner, though by the looks of my Twitter feed, the rate of Instagrams is only increasing. For the moment, both Facebook and Twitter’s mobile apps don’t naturally incorporate location data into the mobile experience, which in turn creates opportunities for startups to help fill the void. This seems to indicate that for the right mobile product experiences, some consumers will continue to offer their location, and the developers building these applications have many great prizes to pursue.

This article was written by Semil Shah and originally appeared in TechCrunch

ESRI Partner Team - Show Us Some Love


ESRI our love affair started in 1997. One rainy day in September, we were looking for some Internet (map) love. And there out of the gloom you appeared MapObjects IMS.

We’ve spent 14 years courting. Not getting too serious. Its been fun. ArcIMS, then ArcGIS. You’ve aged well over these years. Still handsome. Fresh and exciting.

After much thought, last year we agreed to become your partner. Now we knew you had others, some (platinum) even more special than us. But we were prepared to share. We thought over time we could get more of your attention.

But we are feeling sad. From the get go, you seem to have little time for us. Sure we get love from your Flex technical team. You’ve published articles by us, even shared some of our work in your Web pages. But your eyes seem turned elsewhere. We call, and email your Partner Team. The few moments we have had have been exciting; ArcGIS Online, web maps. But then you are gone.

Others are courting us. We have become very fond of Google and MapQuest. They have much to offer. Big (mobile) plans. And are kind. Showing us the kind of attention we feel we deserve. No doubt we will grow ever more fond of these good looking suitors over time.

But ESRI. After so many years. We won’t turn our back on you. We’ll keep trying. But one way love does not last forever. Reach out to us. Call us. Email us.

We will move forward. We’d like to do that with you. To build our relationship.

Please Partner Team show us some love.

From

ESRI Silver Partners

Mobile GIS


Just back from CalGIS in Sacramento. An interesting two day conference. Our presentation; ‘Is mobile the Future of GIS?” was one of the last sessions on the Friday. Its a shame since we gave an overview of the mobile market space; in hindsight it would have been better positioned early in the conference. Even so, we still managed a good sized audience.

The conference was made up of a cross section of GIS focused organisations across the state; both public and private. We were interested to see which themes were most discussed, and gauge where mobile fits into a traditionally web/desktop GIS focused conference.

GIS WorkFlows

The discussion of simple workflows dominated many discussions. Both in casual conversations and as part of presentations. How do we provide users an easy way to get their tasks done, was often repeated. Avoiding overhead and unnecessary steps. We heard criticism of the training needed to work with tools like ArcPad. Hide the complexity. Make apps intuitive, design them with as few steps as possible to arrive at an outcome or solution.

Open Source GIS

Open source GIS is alive and ever more popular. The keynote mentioned the work the State of California is doing to build open source GIS solutions. Conversations with LA County and 34 North showed both how popular and robust open source GIS tools have become.

Google GIS

Another GIS conference with a Google presence. Josh Livni gave a very interesting presentation on geospatial Google solutions. To paraphase Josh; we aren’t GIS solutions providers, but many of our solutions come pretty close.

Mobile GIS

Apart from Farallon Geographics, we were the only company to focus our presentation wholly on mobile GIS. Most presenters mentioned mobile in passing. Data collection was the most common mobile use case. Mobile adoption in the GIS sector has proved slow. In part due to mobiles relative newness, which has created various levels of confusion. This was confirmed from all we saw and heard at the conference.

GIS or Location Based Solutions?

It was hard to resist; repeating our thoughts on retiring the term GIS. We raised the question a number of times. Not to irritate, simply to gauge opinion. Others are beginning to agree that the term GIS does not capture the true core of what we all do; provide location based solutions!

Thoughts

Overall, this was a well attended, most interesting conference. It reinforced the path we have followed as a company. To build low cost custom location focused mobile apps which provide simplified workflows. We see mobile presenting huge opportunities to the location focused (GIS) sector. As we discussed in the final slide of our presentation. Mobile brings:

1) Context – i can now see live, while in the field my location/GIS data
2) New users have started using location tools. This user base will continue to expand.
3) New tools can now be built which take advantage of mobility and context.
4) The markets for location apps will expand.

Widespread adoption of mobile location apps remains consumer focused with the likes of FourSquare. This is beginning to change. Companies like ours will continue to expand as clients come to us for an increasing range of location based mobile app solutions.

Let us know your thoughts

GIS = Providing Location Based Solutions


It seems the blog post we wrote recently entitled “Should we retire the term GIS?” resonated with the geo-community. We thought is worth a follow up post.

First the responses. Below are a few on the comments we received:

“No. I saw this a few months ago (maybe from the same group; maybe not). This came from a location based services firm – so that’s why they want to change it. GIS is still the main term to use, for what I do at least; and folks can still use lots of sub terms if they want.”

“I’ve also heard geospatial technologies (geospatial being duplicative). But GIS includes the concept of analysis, where location does not. Location Based Solutions are applications, while GIS is analysis – how about “Geographic and Location Based Solutions?”)”

“True, I completely agree. GIS is not only a niche term, it is a discipline which occupies the time of people aged 55+ dealing with sub millimeter accuracy, INSPIRE (I prefer to call it EXPIRE), land management and maybe utilities. It has nothing to do with crowd sourcing (OSM), modern technology (mobile apps, SOA, Cloud) or “new” markets (Business GIS, LBS etc.). GIS people are still looking for that “killer app”, but cannot find it. Call it location services, Spatial Business Intelligence or whatever: the people in the industry need to change. We do still need the “55+ sub millimeter” people. Mainly for accuracy and standards.”

“I agree with most of what you have to say except I disagree that the term GIS should be retired. What I’d like to see is the use of specific terms where appropriate (like LBS as you’ve suggested) instead of using GIS as a catch-all for all things spatial. Just my two cents.”

Very interesting. Actually (counter to the first comment above) we have historically been an ESRI focused company. We wrote our first Web based ESRI map viewer (for the US Forest Service) back in 1997. Long, long before the term location based services (LBS) had been coined. Maybe this is at the crux of the discussion. Mobile has made us rethink our mission. We are a company started by geographers. Ok, we have a more diverse group together now, but geography remains at the heart of our work. Our focus is understanding better, and visualizing the space around us.

Geography, space, location, place. With my mobile in hand, I want information about what or who is near me. I want to run analysis based on my current lat/long. Is that handled by a GIS, LBS or other geo-backend? I care little, I just know that my current location is the centre of my focus. Whether I am a public utility worker trying to visualize an underground pipe (layer) and run a network analysis to find the valves which feed the pipe beneath my feet. Or I’m simply trying to see which friends are within a certain distance of my current location. With mobile everything is about location.

We are at the beginning of a geo-sector boom. Its a boom which is driven by mobile, centred on location. Nobody cares about the tags attached to the technology which provide the solutions. Users just want the solutions. And they are location based solutions.

Feel free to let us know your thoughts.

Should We Retire the Term GIS?


The future of mobile is location! ………. The future of computing is mobile!

Two bold statements. We don’t necessarily believe them yet. But one would be foolish to ignore them offhand. What do these have to do with our question:

“Should we retire the term GIS”?

GIS deals with location. Why not simply use this universally understood term when we sell our geo-technology solutions .. and drop GIS altogether? As the need for location technology grows, lets begin to use the language all can understand. GIS is a niche term understood by geo-nerds, often in the public sector (nothing like a good generalization).

I heard a story the other day from a geo-friend of a geo-friend. She works for, as she describes, a fantastic GIS company. The story was about the company meeting last year. One of her colleagues asked the Head of Sales “should we advertise ourselves as a GIS or location focused company?”. The Head of Sales and CEO both chipped in with pleasant answers. But there was a depth to the question noted by my friends friend. Today, a year later, there has begun a discussion within the company on the absence of the term GIS at geo-focused conferences. My friends friend says it makes her smile. She has quietly patted her colleague, who asked the question, on the back.

Why tell that story? Like it or not, the term GIS is being edged out. New geo-sectors are emerging; see Location Based Services (LBS) for example. Is it GIS? No, well yes. It deals with location. The term is in the title. Okay, its consumer focused, a tool for marketeers. But who cares?

Mobile is changing our perception of terms like location. Let’s try that silly elevator game, where you are pitching new company ideas, in one sentence:

“My new company will provide GIS services.”

“Our company will employ geographers and provide information about the space around us.”

“The focus of our company will be to provide location(s) based information and services.”

I know in which of these three companies a layman would invest his money. And which one potential clients would gravitate towards.

As mobile becomes more popular, so too will the need for solutions which use location data. We are entering a boom period for companies in the geo-sector. Its time to drop the term GIS. Let’s all call ourselves what we are: providers of location based solutions.

Feel free to let us know your thoughts.